PARTNER CODE OF CONDUCT
Human Rights and Environmental Standards
We are dedicated to delivering experiences and products that uphold the highest standards of legality, safety, and fairness, reflecting our unwavering commitment to respect and ethical practices. All partners involved in hosting experiences or managing finished products, components, or packaging bearing the Soxcessful logo/clients logo—whether private or co-label—must align with our core principles.
To ensure compliance, Soxcessful requires that production in any facility begins only after passing rigorous inspections to meet our stringent environmental and human rights standards. These evaluations are led by the Soxcessful Global Compliance Team. To maintain these standards, we conduct regular audits and may deploy mystery shoppers to assess the integrity and consistency of our approved partners. The purpose of these "cycle" audits/mystery shoppers is to check for continued adherence to our Partner Code of Conduct. In general, our Partner Code of Conduct includes:
In order to meet employees' basic needs, employers recognize the importance of wages. As a matter of course, employers will pay their employees the legal minimum wage or the prevailing industry wage, whichever is greater, and ensure they have all legally mandated benefits.
Employees will be paid for overtime hours at such a rate as is legally required in the country of manufacture or, in those countries where no such laws exist, at a rate no less than 1.5 times the usual rate for regular hours of work hourly compensation rate.
As a general rule, employees must not work more than 66 hours per week unless the laws of the country mandate this, plus 12 hours of overtime; and (ii) have at least one day off per week.
Employees have the right to freedom of association and collective bargaining, which employers must respect.
It is important that each employee is treated with dignity and respect. We prohibit any physical, sexual, psychological, or verbal harassment or abuse for any employee.
It is prohibited to hire individuals younger than 15 (or 14 where the law of the country of manufacture permits this) or younger than the legal age of completion of compulsory education in the country of manufacture where such an age is greater than 15 years of age.
There will not be any use of forced labor, whether in the form of prison labor, indentured labor, bonded labor or otherwise.
It is unacceptable to discriminate in any aspect of employment, including hiring, salary, benefits, advancement, discipline, termination or retirement, based on a person's gender, race, religion, age, disability, sexual orientation, nationality, political opinion, or social or ethnic origin.
The employer must provide a safe and healthy working environment to prevent accidents and injuries from occurring as a result of the operation of employer facilities or in the course of their work.
Permits and records that are legally required must be current.This information must be kept on file at all times, including copies of all permits, authorizations, laws, regulations, and standards.